Support
We are happy to help
Contact
Something not working, or just want to say hello? Write to contato@luizmello.dev. Please mention your iPhone model and iOS version so we can help faster. We read every message.
Common questions
Do I need an account?
No. Be Gentle has no accounts and no sign-in. Everything stays on your iPhone and Apple Watch.
I deleted the app. Can I get my book back?
Unfortunately not. Your entries live only on your device, and we never receive a copy. If you restore a device backup made while the app was installed, your data comes back with it. Photos you saved to your camera roll stay there.
I moved to a new phone. What happens to my book?
If you restore your new phone from an iCloud or computer backup, Be Gentle comes back with your book. If you set the phone up as new, the app starts from day one.
I missed a day. Did I lose my progress?
No. There are no streaks. A skipped day stays in your book as an open circle, and you can keep going whenever you like.
The morning reminder does not arrive.
Open iOS Settings → Notifications → Be Gentle and make sure notifications are allowed. Also check that a Focus mode is not silencing them.
The camera or photo saving does not work.
Open iOS Settings → Be Gentle and check that Camera and Photos (add only) are allowed. Both are optional; the practice works without them.
The widget or Apple Watch does not update.
Open Be Gentle once on your iPhone so the widget and watch can refresh. If it still looks stale, remove the widget and add it again.
How do I keep a copy of my book?
On the last day, and any time from your book, you can export it as a PDF and save or share it.
Your privacy
Be Gentle collects nothing and has no servers, so there is no account or data for us to look up or delete. Read the full Privacy Policy.